Privacy Policy - Herne Hill Skip Hire

Welcome to Herne Hill Skip Hire. We are dedicated to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details and billing address.
Usage Data: Information on how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our services, ensuring that we deliver the best possible skip hire experience.
To process your transactions and manage your bookings efficiently.
To communicate with you regarding service updates, promotional materials, and other relevant information.
To improve our website and services by analyzing usage patterns and feedback.

3. Legal Basis for Processing

Under data protection laws, we ensure that processing your personal information is:

Necessary for the performance of a contract: Providing our skip hire services.
Compliance with legal obligations: Meeting regulatory requirements.
Legitimate interests: Enhancing user experience and improving our services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Trusted companies that assist us in operating our business, such as payment processors and delivery services.
Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Securing your data during transmission.
Access Controls: Limiting data access to authorized personnel only.
Regular Audits: Monitoring and reviewing our security practices.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to rectify any inaccurate or incomplete data.
The right to erase your data under certain conditions.
The right to restrict processing of your data.
The right to data portability, allowing you to obtain and reuse your data.
The right to object to certain types of data processing.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings.
Understand how you interact with our website.
Improve website performance and functionality.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate measures are taken to protect your data during such transfers in accordance with applicable data protection laws.

13. Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us. We are committed to resolving issues promptly and effectively.

14. Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Last updated: October 2023